To the Trade Help and FAQ's
Do you offer trade accounts?
Yes! You can apply for our trade program HERE. Our application takes just a few minutes to complete. Once you are approved, you will receive a welcome email confirming your trade account. If you haven't heard back from us within 3 business days, check your spam folder or please get in touch.
Do you offer free trade swatches?
We offer complimentary fabric and wallpaper samples to members of our trade program. Please utilize the code provided in your welcome email after your account approval.
Can you remove the tax from my order?
If you have a resale certificate on file, we will be able to remove the tax from your order. Please note that we are unable to remove tax if an order has already been placed.
I need a larger fabric swatch to show to my client. How can I get a bigger piece?
We will be happy to send you a larger swatch of fabric under our loan program. Please get in touch, and we will get it to you as quickly as possible.
Can I order a custom color?
YES! We are more than happy to create a custom color just for you. Please contact us with your request.
What is your Return Policy on wallpaper and fabric?
All wallpaper and fabric orders are final sale, and are not eligible for a refund. Please note we recommend professional installation of wallpaper and must be inspected before hanging. If you believe your wallpaper or fabric has a printing error, please contact us within 5 business days of receipt so we can assess your concerns. No claims may be made after wallpaper or fabric has been hung or altered in any way.
